Questions you should have answered before choosing your entertainment.
Of course, we will address all of these issues and more in our meeting. Our potential clients find that by coming to our office, they gain helpful insight into what really makes one company different from the next. While the vast majority of the potential clients who visit us actually choose us as their DJ company, even the ones that don’t use us tell us they were extremely pleased with a new understanding of how to find the right DJ for them.
They also appreciate the opportunity we give them to view hundreds of forms on which previous clients have given feedback on their other event vendors, thus helping them not only decide on a DJ, but tuxedos, flowers, photography, and other areas as well.
To schedule a time to meet, please call us at 480-423-1114, extension 1 at any time, or fill out our contact form.
May we observe your MC’s?
Some companies give you reasons not to go see them. SKM has nothing to hide.
SKM offers you the option of auditioning MC’s via video & DVD at our office. This allows you to see several MC’s during the ‘key events’ at a reception, without having to travel.
While SKM also offers live auditions, we only send guests to observe if the client has given approval to be observed, and we give specific instructions to the observer so as to not disrupt the event. We’ve found that most brides understand the importance of making the right entertainment choice, and are happy to invite a couple to briefly observe.
How far in advance do you assign your MC’s?
We want you to feel at ease about your upcoming event. At SKM, we assign them the moment you reserve your date, if you request one. Unlike some companies, we never tell a client they will have a certain MC and then re-assign him/her to another event.
Do I get to meet my actual MC before the event?
Yes, you will always receive two in-person meetings with SKM — One with our bridal representative to plan your event, and another with your assigned MC to finalize all of the details.
Do you have full-time staff to address my event-planning questions?
Many DJ’s do this as a hobby, and you have to wait for them to take a break from work, or return your call when you’re not home. SKM has full-time office staff available to address your event-planning needs at a time that is convenient for you.
How many staff members are at an event?
One of the reasons SKM has the reputation of providing unparalleled service is all of SKM’s packages include a minimum two staff members. Your DJ will manage all of the little details ‘behind the scenes’ so your MC can do what he does best – lead your guests through the traditional and participation events. While one makes the announcements, the other is making sure the sound and lights match perfectly. While one visits tables to take requests, the other is mixing the perfect blend of music at the perfect volume. Bar and Bat Mitzvahs typically include a team of five SKM staff members, including event assistants / dancers.
There is no physical way for one person to do everything that SKM does with two people.
Also, beware of companies who claim to have an MC and DJ, but really don’t train the DJ…in fact the DJ is really just a trainee that you are now paying to be trained.
May I see the checklist you use for managing an event?
Most companies don’t have anything other than a basic form to ‘fill in the songs you want’, and a few questions about your event. Contact us to come in to our office and see our highly detailed on-line interview form PLUS SKM’s copyrighted 120-item checklist that ensures the management of your event goes perfectly. At SKM, we coordinate the photographer, videographer, caterer, guests, and you – some companies may say they do it off the top of their heads – we don’t leave open the chance of forgetting something.
What kinds of innovative ideas have you developed to ensure that my event is fun, yet classy?
“Macarena”: 9+ years old, “Electric Slide”: 21+ years old, “Hokey Pokey”: 51+ years old, “Chicken Dance”: 52+ years old. If you are considering a company that lists these dances as their primary means for attracting guest to the dance floor, you may want to think again.
While SKM is happy to play the traditional favorites, SKM Entertainment’s MC’s are certified in a minimum of 15 different ways to have your guests up on the dance floor, without SKM being the focus of attention. If you’d like an interactive event, visit our office and we’ll demonstrate how we can lead participation events that will be fresh to your guests, and will keep them dancing longer than they expected.
Are your staff employees or contractors?
Contractors come and go, employees must follow more strict guidelines – therefore you can count on consistency. SKM employs their MC’s and requires them to meet strict certification guidelines, which contractors cannot do. In the completely unlikely event that your MC falls critically ill, you have peace of mind knowing all of our staff are trained to perform your event in the same way.
May I see your pre-event questionnaire?
Most companies ask basics – e.g. “Whom do you want introduced?” “What songs do you want played?”
SKM is committed to your event being uniquely yours, so SKM asks more many more detailed questions. While at our office, we can show you how our insightful questions customize your events, as well as eliminate the need for us to interrupt you on your special day regarding details.
For your convenience, SKM’s event-planning questionnaire is now available to current clients to be filled out on the Internet.
What’s in your emergency kit?
If other companies have an emergency kit, ASK TO SEE THE ACTUAL KIT. It usually consists of things to help them if THEY have an emergency.
At SKM, we go beyond the typical. We have safety pins, collar extenders, hairbrush, hairspray, mending kit, back up garter, etc. so that in case YOU have an emergency, we’re here to help.
What kind of back up do you have?
Some companies say they have someone on call, but what if they’re already helping someone else, or are located at the other end of town? You don’t want your guests to have to wait from 30 minutes to an hour for the party to resume.
At SKM, we have every critical piece of equipment backed up right on site. No need to go anywhere or call anyone. Further, we have veteran MC’s available in case of a medical emergency, not to mention that our events have two people, so if one gets sick, you have a backup DJ already there!
How are your MC’s groomed, and what will they wear?
SKM understands that your day is very important, and that while your MC isn’t the focus, he or she will be seen throughout the evening. Therefore, we hire only clean-cut, fun-loving, service-oriented people to serve you. Our MC’s are always in a full tuxedo (assistants may be in a suit) unless otherwise specified by the client.
SKM prides itself in setting high standards for service. We know some other companies may offer some version of a portion of our features and benefits. However, we’re confident that if you meet with us, you’ll see why it’s the combination of ALL of our details and special touches that assures you the first-class, worry-free event you deserve.
What are your prices?
SKM Entertainment has private party prices starting at $499, and wedding prices starting at $799. Prices are customized, and depend on dozens of factors. In order to ensure that you get the best price and most accurate quote, please contact us at 480-423-1114 or click the email address to the right to tell us how you envision your day.
What is your Return Policy?
Under all circumstances the greater of $500 or 33% of the package price is a non-refundable Registration and Reservation Fee. As of SKM receiving Registration “R+R” fee, CLIENT is responsible for paying the Entire Package Price at least 10 days before original event date. 50% of package must be paid 6 months prior to original event date.
Cancellation must be in writing and received by SKM to be valid. In the event of cancellation, Client agrees to pay or SKM agrees to refund based on the original event date.
What information do we collect?
We collect information from you when you place an order or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
-To process transactions
Your information, whether public or private, will NOT be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
-To send periodic emails
The email address you provide for order processing, will only be used to send you information and updates pertaining to your event and our services.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for other uses.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
This policy was last modified on September 13, 2011